Orders are usually processed and shipped within 48 hours. Personalised items may take longer to process.
Once your order is shipped, tracking details will be shared with you via WhatsApp, email and SMS.
Yes. We offer free shipping on orders above ₹449. Free shipping does not apply to international orders and returns.
Yes. If your order contains personalised, gold or other items with different processing times, your order may arrive in separate shipments.
We offer a 15-day return policy for unused and unworn items. Personalised jewellery and certain other items are excluded, except in cases where the product is defective or spurious.
Yes. You can request a replacement or exchange subject to the same conditions applicable to returns.
Your refund will be initiated after the returned product is received at our warehouse. Refunds are calculated based on the original purchase price shown on your invoice, irrespective of subsequent changes in the product's price.
You can initiate a return through our website or app, or contact our Customer Support team for assistance. Once the return is booked, please remain available for the delivery partner's reverse pick-up.
Contact our Customer Support team within 48 hours of delivery. Please keep a 360-degree unpacking video of the parcel, as it may be required to process your claim.
We make every effort to display product colours and images as accurately as possible. However, colours may appear slightly different depending on your device or display.
